Didn't realize until I got home that tire rotation, that I paid for was NOT done. At least the right rear tire wasn't touched for sure as the same white scrape is in the same place. Can't imagine they would only rotate three tires. And the multi-point vehicle inspection sheet is blank, not one entry. Makes me wonder if even the oil change was done. No new sticker in windshield either. A bit disappointed.
My mother's Saturn Ion needed yearly safety & emission inspections and an oil change. All employees with whom I came in contact were professional, friendly and efficient. My service was performed in a timely manner and at a very good price. I also appreciate the comfortable waiting room. Good job!
After I received a diagnosis and repair quote from my local mechanic, who recommended replacing the engine, I took the car to the dealership for a second opinion. The dealership had a drastically different diagnosis of the problem and repaired the car for essentially the price of the diagnostic test, saving me over $2000.
I was treated well and with respect. I received the proper services expected and even more though I am still observing my car. I never thought the company would have given me a ride back home after dropping my car off.