We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! We sincerely value your business and look forward to your next visit!
I'd like to thank Joe Capolla and his team for taking the time out of their schedules to look into the issue with my vehicle and for the prompt service in making the necessary repair in order to get me back on the road. Joe and his team provided great customer service and are certainly a credit to the Chapman Chevorlet organization. Thanks again!
It was great but I did not understand how they sent me home with a problem with my car instead of calling me and asking me was it ok for you guys to fix that problem also but you didnt. Poor customer service.
Hello, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!
Still ended up paying more than the agreed price in a ‘bait switch’, vehicle wasn’t cleaned as well as a new vehicle should of been, small details have lost importance in selling process, sales have changed in recent years to make process less beneficial to buyers, very disappointed in warranty.
Dropping the car off was very easy, the communication on the car status and work done and to be done was stellar. The new shuttle service through UberX makes it easy to get car maintenance done on my schedule. Thank you!
Have always had only the best service. Joe and Jonathan have been very helpful and patiently attempt to understand my descriptions and concerns. Car is still running well thanks to their maintenance guidance.
I dropped my car @ chapman chevy about 850 for a 9am appointment for an oil change and air filter as well as the driver side headlamp replacement. Went to work came back to pickup my car aaround 3. I still had to wait over an hr to get my car plus they charged me almost $200 for the lightbulb installation-which i provided. Horrible experience over there.
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (267) 296-4362 when you have a chance. Thank you, and we look forward to hearing from you.